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Entrepreneurs who have chosen a good accounting office know how much competitive advantage it can give them. Often, however, we do not realise that differences between cheap and more expensive accounting offices can be significant, with an important impact on a company’s further growth.
What qualities should a good accounting office have? How do you choose a solid, reliable office that meets your expectations while avoiding unprofessional offices offering cheap services?
The answer is easy when you look closely at how a good accounting office works. I will explain the subject further. This knowledge will help you assess its proposed price, which depends on several factors where saving money is not always worthwhile. A seemingly saved PLN 50 can sometimes cause substantial, unexpected extra costs or lost potential benefits.
Does a cheap accounting office carry civil liability insurance?
Both cheap and expensive good accounting offices that provide tax-bookkeeping services must buy civil liability insurance. TaxCoach, a reliable accounting office, protects clients with a PLN 40,000 policy and an additional PLN 200,000 tax adviser policy. Thus, if an accountant makes a mistake (even the best can), the resulting damage will be covered by compensation. Better safe than sorry.
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Membership in the Accountants Association in Poland or similar industry bodies.
If a good accounting office belongs to professional bodies and regularly attends training, it takes exceptional care of its skills and service quality. Accounting regulations change constantly, so the documents it prepares should meet the newest requirements. Check whether a cheap office keeps up with the rules and takes part in valuable professional training.
Additional ways to communicate
Entrepreneurs cannot always get to a cheap accounting office on a set date; sometimes it is impossible. If this might happen to you, check whether the office allows essential documents to be sent by courier or electronically. Good offices collect documents from the client, saving valuable time. This is especially useful in large cities such as Poznań: despite its charms, no one enjoys traffic jams and travel time.
Invoicing tools and automatic delivery to the office
Access to all documents by smartphone, tablet or laptop – why not? With strong competition today, entrepreneurs can expect every convenience, including online invoicing tools and automatic delivery of generated documents to a good accounting office. The resulting savings of time and money are often substantial.
The team
A good accounting office is defined by its team. Qualified staff provide top-level service tailored to each client’s needs. Professional ethics and customer satisfaction are its guiding standards and objectives. To maintain high standards, employees of a professional office actively participate in training, courses and industry conferences.
Cheap accounting offices are mostly one-person businesses without funds to improve the skills of management and staff. In the event of illness, unexpected events or holidays, clients are left to fend for themselves. A good office has a team managed and supervised by a chief accountant, including certified tax advisers, accountants, HR specialists and lawyers. Only the best offices with such a team can provide professional services and keep clients secure.
Client reviews
If finding a good accounting office is especially important to you, ask for references. Find out whom the office serves, so you can assess client satisfaction and form a reliable opinion. Note that client names are not always on a website: they are often confidential because clients value discretion and professionalism. It is worth visiting the office in person as a “mystery client”. You will also see the place to which you plan to entrust your documents.
Comprehensive service and availability
Today a good accounting office serves clients comprehensively, gives full insight into its work, and provides professional advice on taxes and business organisation, especially at registration and start-up. Some offices also offer the use of a registered address, a so-called virtual office.
Experience, competence and service security
An office’s history (the longer, the better) and staff experience are important in evaluating its offer. Check whether a cheap office uses systems to secure accounting records on site (security, monitoring, premises insurance and so on) and electronically (stable, secure access to accounting systems, archiving and backups). You will see that a cheap office, unlike a good one, does not provide service security.
Other important factors
Depending on the office’s business profile, distinguishing marks of quality include multilingual service, HR service and the varied skills of its staff.
So, if you are looking for a good accounting office suited to your business and want to avoid the mistake of choosing a seemingly cheap one, you now have the basic knowledge to assess “why a cheap accounting office cannot be a good accounting office”. Take a moment to contact promising offices and choose the best match for your business.
TaxCoach accounting office provides reliable, professional services to a high standard through qualified staff.
We invite you to contact us and check our skills and service quality free of charge.
TaxCoach accounting office was created for entrepreneurs who demand high-quality services at an affordable price.
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